Terms and Conditions
Effective Date: 05 May 2024
Welcome to SUMON BD MART. These Terms and Conditions govern your access to and use of our website and services. By placing an order, you agree to these terms.
1. Introduction
This website is owned and operated by SUMON BD MART, located at [Insert Full Address in Mirpur-01, Dhaka]. By using our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms.
2. Eligibility & Account Security
You must be at least 18 years old to make a purchase.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You are liable for all activities that occur under your account.
3. Products & Pricing
We make every effort to display product colors, descriptions, and prices accurately. However, we do not warrant that product descriptions or other content are entirely error-free.
All prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.
4. Ordering & Payments
Orders are subject to availability.
We accept payments via [bKash, Nagad, Bank Transfer, or Cash on Delivery].
For "Ready to Ship" items, full payment may be required. If an item is out of stock, we adhere to the legal limit regarding advance payments (as per Bangladesh e-commerce regulations).
5. Delivery Policy
Dhaka City: Delivery will be completed within 5 working days.
Outside Dhaka: Delivery will be completed within 10 working days.
If a delay is anticipated, we will notify you promptly.
6. Returns, Refunds, & Replacements
You have the right to return or replace products if they are damaged, faulty, or do not match the description provided on our website.
To request a return, contact us within [e.g., 3] days of receipt.
Items must be returned in their original packaging, unused, and in the same condition as received.
Refunds will be processed to the original payment method after inspection of the returned item.
7. Intellectual Property
All content on this website—including logos (e.g., Sumon BD Mart, R Fashion, Chillox), text, graphics, and software—is the property of [Insert Company Name] and is protected by Bangladeshi copyright laws. You may not reproduce or use our branding without written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products, to the maximum extent permitted by law.
9. Dispute Resolution & Governing Law
These terms are governed by the laws of Bangladesh. Any disputes arising from these terms will be settled through amicable negotiation. If unresolved, the matter will be subject to the exclusive jurisdiction of the courts in Dhaka.
10. Contact Information
For any complaints or inquiries, please reach us at:
📍 Address: Mirpur-01, Dhaka, Bangladesh
📞 Phone: +880 1824-010040
📧 Email: sumonbdmart@gmail.com